Shipping policy

Shipping Policy

At Semis Shampoo, we currently ship within the United States.

Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Delivery Times United States: 3-5 business days

Please note that delivery times are estimates and may vary due to carrier delays or high-demand periods.

Shipping Cost We offer FREE shipping on all orders of $100 USD or more. For orders under $100 USD, shipping costs will be calculated at checkout based on your location.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Damaged Packages If your package arrives damaged or does not arrive within the estimated delivery window, please contact us at customerservice@semisshampoo.com and we will work with you to resolve the issue.